Help and Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Solution Guarantee

  • Our team of professionals will do their best to reply to your support tickets in approximately 1 hour. If, however, the problem you have encountered requires aid from the Admin =Team,= we are going to send the ticket to the technician in charge and will write a comment to tell you.

  • Top quality support service
  • Expert Technical Support Service

  • We’ll be on–line for you round the clock to offer you useful information and technical support as well as to aid you with any issue that you could run into while you are organizing your virtual server. We’ll assist you with all pre–configured software packages, including your OS, server admin panel (with regards to the VPS type) and the Site Control Panel designed entirely by us.

  • Intuitive help center
  • An Intuitive Help Section

  • An in–depth and constantly updated knowledge base is incorporated into our custom–built Site Control Panel. It includes quick tips about how to conduct all the essential site maintenance tasks. The Help area offers comprehensive how–to content articles and step by step video tutorials. You can open the Help zone by pressing the Help or Video buttons in the top right part of each Control Panel section.