Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You’ll find almost all the answers to your questions in the intuitive Help Center included in your Site Control Panel. It boasts a vast repository with commonly asked questions and in–depth how–to articles written by our trained client support team.

  • Top quality support service
  • Instructional Video Clips

  • If you’d like to watch how a task is fulfilled or how a problem is dealt with, instead of just reading about it, check out our selection of step–by–step video tutorials. They cover lots of different issues and will help you quickly find your way around the Site Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 customer care service and a 60–minute support ticket response time guarantee. Our experienced techs will be available 24–7–365 to reply to your inquiries and to solve any issue that you might encounter. Just submit a helpdesk ticket from the Help section and we will get back to you without any delay whatsoever.