Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help staff is educated to instantly care for all our cloud plans customers’ inquiries and advise demands. Through our ticket system, you’ll be able to supply your inquiry and a support staff fellow member will most likely get back to you in less than maximum 60 minutes. In reality, practice indicates that the normal response period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any question you could have relevant to’s products and services. We’ve got experts available at all times to generate guidance anytime required. You may use the ticket system or post an e–mail any time, alternatively you can grab the phone or make use of the live chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have built–in a wide–ranging knowledge base into the Control Panel so you can receive practical step–by–step guidelines anytime. Each section of the Control Panel possesses its own contextual guide area displaying a group of how–to posts. We have also made video tutorials to offer you a better idea of just how to execute any given process.