Support Channels

  • Video Tutorials
  • Video Classes

  • Learn very fast the right way to revise a document or transfer a database through our variety of step–by–step video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We deliver a user–friendly Frequently Answered Questions section where you’ll find solutions to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are working 24/7 to reply to your tech requests. Expect a solution in no more than 60 mins after you have completed your ticket.

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Types of Assistance

  • Shared Hosting Support
  • Cloud Hosting Help & Support

  • If you have issues employing our cloud plans services or demand more resources for your websites, just let us know and we’ll give you the best support.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • In case that you run into troubles using your SolusVM admin panel, or with any of the free web applications your VPS has been pre–installed with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • If you require quality hints and tips from an admin technician or need to change the setup of your dedicated server, let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user-friendly and simple to operate. However, if, at any time, you need help, you can rely on our 24/7 technical support service.
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