A 99.9% Server Uptime
We have built our cloud hosting system using stable hardware and significantly modified software. Our administrators have installed a modified version of SELinux on our machines to ensure optimal safety and reliability. We have installed several denial–of–service prevention appliances along with highly efficient firewalls to make sure our internal network is impenetrable and secure.
All our cloud plans plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
If you would like to offer an enterprise–class web hosting service, you can rarely depend on the default network configuration in a datacenter. We have built our own custom internal network in an attempt to ensure a superluminal connection speed with the outside world.
And thanks to this, irrespective of which data centers you opt for: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are dissatisfied with our services, or if you think that they are insufficient, or if you decide that you need to have a VPS servers instead of a cloud hosting plan – you will get your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll keep total control over your domains even if you delete your hosting account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a reply, you’re probably aware of how irritating this can be, particularly if your site is at stake. Because of this, we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here for you and they will reply to you in under 1 hour. And the best thing is that their average response time is below 20 minutes!