If you've ever had a cloud hosting account in the past or you have dealt with any other type of online service, you probably know from your own experience that for some things it is better to speak with a live person on the phone than to exchange tickets or email messages. In order to find out more about a particular service before you decide to buy it or in case something small needs to be made, for example, it is much easier and faster to get it done real-time. When you can get hold of representatives over the phone, it is very likely that you are dealing with a real web hosting provider, not a reseller. The level of support that you can get by phone differs between different providers - from general issues to dedicated technical support. Typically most providers will offer you pre-sales assistance and 1st level phone support, while more complicated technical issues are resolved through e-mail and tickets.

Phone Support in Cloud Hosting

In case you decide to use one of our cloud plans, you'll be able to talk with our support crew over the phone for 14 hours every day. We will help you select the best plan for your web sites because we realize that it's better to discuss such matters with a live person. If you already have an account, we are able to assist you with your sales/billing questions and / or general matters, even with some technical matters which don't require too much time or escalation to a system administrator since it'll be better to open a support ticket for time-consuming issues so as to have all the communication in one place. We have phone numbers in the United States, the UK and Australia, so you are able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs per day as part of the support services for every single semi-dedicated server package that we provide. Since some issues are more complex and time-consuming, you will have to open a support ticket if you come across such an issue, but for all your billing, general or minor technical issues you can always call us and we will assist you immediately to save you the time you will have to spend on creating a support ticket. Even if you do not have an account yet, you are able to find out whether you can host your websites on our innovative cloud platform or you are able to receive any other general information about our semi-dedicated services. We now have local numbers in the USA, the United Kingdom and Australia along with a global number, which means that you're able to call the one that is closer to where you are.