Many individuals who begin using their 1st hosting account, or switch companies, typically have enquiries with respect to how particular tasks are accomplished or stumble upon predicaments when setting up different things such as emails, website settings, etc. That’s the reason why, lots of web hosts have prepared documentation with the most common questions and problems so as to help their customers receive info swiftly and easily. Consequently, the customer support team representatives can devote more time to actual problems that particular customers may be experiencing, as the solution for the minor things will already be available on the web and clients will be able to easily handle them without getting in touch with the client care team. Having exhaustive documentation is extremely important, particularly for new users with no past experience whatsoever, as the hosting service involves an array of functions and many individuals can get puzzled about what to do. A good knowledge base can both help you execute the operations that you need and get to know how the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you order a cloud hosting account through us, you’ll be provided with access to our detailed online help documentation where you will see info on just about everything related to our hosting plans. The topics range from how to set up an email account on your smart phone, to how to accomplish different things using an .htaccess file. The articles are written in an easy-to-comprehend fashion and offer detailed guides on how to complete a certain operation in your Hepsia Control Panel. You can also find information that is not connected directly to Hepsia, for example one that concerns web apps on your computer. The full archive of articles will be located in the Help section of the Control Panel, but those that are dedicated to a certain Control Panel section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you will be able to get to know virtually everything related to your account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated servers, will allow you to access the detailed online support documentation that we’ve compiled for you. The articles contain general information on our web hosting services, instructional guides about the separate features that you can access, together with troubleshooting guidelines that can help you fix common issues that you might stumble upon. The topics that we have covered encompass basically everything, from easy things such as how to host a brand new domain name in your account, to more elaborate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right side of the page that you are on, whereas the full article list can be accessed through the all-inclusive Help section.